About Us

Welcome to brynd.shop, where we believe that confidence in the water opens up a world of health, fitness, and fun. We are dedicated to providing premium aquatic training gear, specializing in high-performance swimming kickboards designed to improve technique, build core strength, and support swimmers of all skill levels.

Business Legal Name: JIA YAO PTY LTD Authorized Representative: CASSIE BAINBRIGGE Store Identity & Domain: brynd.shop Official Customer Support Email: support@brynd.shop Direct Customer Support Hotline: +61 468107304 Physical Business Address: SOUTH BRISBANE, 4101, Queensland, Australia Primary Target Market & Trading Currency: Singapore / United States Dollar (USD)

Our Mission

Our mission at brynd.shop is simple: to elevate your swimming experience and training efficiency. We understand that whether you are a beginner learning basic body positioning, a fitness enthusiast building endurance, or a competitive athlete refining your kick technique, reliable equipment is essential. That is why we focus on delivering ergonomic, highly buoyant, and durable swimming kickboards that streamline your position in the water. We are proud to serve the vibrant community of swimmers and triathletes across Singapore with top-tier aquatic essentials.

Why Choose Us?

  • Ergonomic & Durable Design: Our swimming kickboards are engineered from premium, fracture-resistant, and skin-friendly materials that withstand daily chlorine exposure while offering a secure grip.
  • Transparent E-Commerce Experience: We believe in straightforward and honest cross-border trade. All pricing on our storefront is displayed and transacted clearly in United States Dollars (USD), and every order is shipped with Free Standard Shipping directly to your destination in Singapore.
  • Professional Standards: Backed by the corporate structure of JIA YAO PTY LTD, we combine secure transaction processing, dependable tracked logistics networks, and attentive customer service.

🕒 Customer Support Time Zone & Hours

Please note that our corporate operations are headquartered in Queensland, Australia (AEST - UTC+10), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the Singapore (SGT - UTC+8) market.

When visiting our store or reaching out regarding your swimming gear order, please refer to the following time zone alignment to ensure timely and efficient support:

  • Singapore Market Hours (SGT): Monday - Friday | 9:00 AM - 5:00 PM
  • Australian Operational Hours (AEST): Monday - Friday | 11:00 AM - 7:00 PM

For the fastest response concerning product dimensions, buoyancy profiles, tracking updates, or returns, we highly recommend contacting our support team via email at support@brynd.shop. All inquiries are thoroughly reviewed and responded to within 12 to 24 hours.